#98: The Amazon Episode

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Emma, Official Sponsor of the UnPodcast

In this episode of the UnPodcast, we’re taking a look at some interesting Amazon)the store not the women warriors)-centric stories; meeting the fairy panda requirements of your customers; what made the virtual giant go physical; just how seriously does Amazon take reviews; No, really. How seriously?; who is suffering most due to Amazon deliveries?

Other topics include:

• [00:00:00.00]Emma Sponsorship Mention
• [00:00:45.22]The Countdown to #100 is ON!
• [00:01:25.06]What is the Threshhold for REAL Numbers
• [00:02:29.01]A Fairy Godmother Named Amazon
• [00:09:30.06]Emma Sponsorship Mention
• [00:10:02.25]Amazon Goes Brick-and-Mortar
• [00:15:40.23]It Can’t All Be Good
• [00:16:00.16]Amazon Takes Reviews VERY Seriously
• [00:22:26.10]Emma Sponsorship Mention
• [00:23:15.20]The Mystery Reviewer was… Fan-Tastic
• [00:28:21.20]Après Shopping le Déluge
• And so much more. . .

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Loyalty happens when you endear yourself to a customer.

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Don’t just listen to social media for the complaint, listen for the opportunity.

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The power of story is that it can endear someone even though the event didn’t happen to them.

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Everything has changed and nothing is different.

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Items Mentioned In This Episode

• The Panda Bear Fairy Tweet
• Amazon Is Opening Its First Physical Bookstore Today
• Amazon Sues 1,114 Individual Reviewers For Hire
• The Mystery of the Woman Who Reviewed 30,000 Books on Amazon
• Web-Shopping Deluge Boxes In Landlords

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#97: A Truth or Dare Smorgasbord

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Emma, Official Sponsor of the UnPodcast

In this episode of the UnPodcast, we hit the smorgasbord of weird news again; a gum company wants us to play truth or dare; how much does not your wedding cost?; the town that has things and stuff; what happens when live-streaming social media mixes with far too much alcohol; an uber getaway scheme; and now we can all sing the real happy birthday song we all hate for free.

Other topics include:

• [00:00:00.00]Emma Sponsorship Mention
• [00:00:54.14]Episode Preview
• [00:01:54.00]Emma Sponsorship Mention
• [00:02:24.23]Truth or Dare is Edgy
• [00:07:33.18]The Wedding Invoice
• [00:11:26.23]Okotoks Has Things and Stuff
• [00:15:57.18]Emma Sponsorship Mention
• [00:16:18.16]Drunk Periscope
• [00:20:34.00]The Getaway Uber
• [00:22:39.14]Fake Birthday Songs>
• And so much more. . .

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[tweetthis url=”http://bit.ly/1NbhfK5 people talking about you? Are they smiling? Mission Accomplished.[/tweetthis]
[tweetthis url=”http://bit.ly/1SXYGry should be a crime to share R.I.D.E. program locations.[/tweetthis]
[tweetthis url=”http://bit.ly/1NbhfK9 is one of my favorite stories ever, and that’s on the episode with Okotoks and Gum Dares.[/tweetthis]
[tweetthis url=”http://bit.ly/1SXYGrA Tyranny of Fake Birthday Songs Is Over.[/tweetthis]

Items Mentioned In This Episode

• 5Gum Truth or Dare
• This Woman Skipped a Wedding After RSVPing. Then, She Says, She Received a Bill
• This Photo Of An Alberta Town’s Sad Tourism Slogan Will Make You Sad
• Florida Woman Live Streams Herself Driving Drunk
• Tired Man Commits Armed Robbery, Calls Uber to Pick Him Up
• The Tyranny of Fake Birthday Songs Is Over

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#96: Our Filler is Killer

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Emma, Official Sponsor of the UnPodcast

In this episode of the UnPodcast, we explain how our fluff is the stuff of legend. Also, we revisit an old episode with a new comment; we cover how a company used a simple Instagram picture to generate tons of free advertising, goodwill, and customer loyalty; and we share a pledge with you that explains why myths about millennials is our new obsession.

Other topics include:

• [00:00:00.00]Emma Sponsorship Mention
• [00:00:31.16]Scott’s Arrow Impression
• [00:01:19.24]Emma Sponsorship Mention
• [00:01:36.25]A Comment from an OLD Episode
• [00:03:19.29]Furious Listening
• [00:06:00.22]This Show Is Us. Here’s Why.
• [00:08:58.22]Emma Sponsorship Mention
• [00:09:32.03]Motorcycle Brand Loyalty on Instagram
• [00:12:51.24]When It’s OK for a Brand to Jump Into Your Conversation
• [00:18:16.06]The Corporate Cost of Loving Your Customers
• [00:19:55.16]Emma Sponsorship Mention
• [00:20:51.16]Our New Obsession: Millennial Myths
• And so much more. . .

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This Show Is Us.

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When you’re good, you have to tell people. When you’re great, they’re already saying it.

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Hating Millennials is nothing more than allowable ageism.

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A Human is a Human is… That’s how it is.

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Items Mentioned In This Episode

• Indian Motorcycles
• Indian Motorcycle Company Rewards a Loyal Client
• Millennials, You Literally Cannot Call Yourselves Adults Until You Take This Pledge
• 
  
  
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#95: You’re Fired

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Emma, Official Sponsor of the UnPodcast

In this episode of the UnPodcast, inspired by Jack Dorsey’s recent email that prefaced a giant change at Twitter, we discuss the ins and outs of the worst part of the business world: firing people. It’s never pretty. It’s never easy. However, it is sometimes necessary.

Other topics include:

• [00:00:00.00]Emma Sponsorship Mention
• [00:00:42.15]Alison Has Ultimate Job Security
• [00:01:19.19]Twitter Is Having Problems… Maybe
• [00:02:28.14]Twitter’s Layoff Email
• [00:06:00.24]Firing People is a (Horrible) Skill
• [00:11:32.28]No Matter How Much You Want To, Don’t Shoot the Messenger
• [00:13:29.27]Taking the Keys
• [00:14:19.20]Emma Sponsorship Mention
• [00:15:09.26]There’s Never a Good Day or Time to Fire Somebody
• [00:17:24.27]The Challenge of Layoffs
• [00:20:36.24]Your Work Stuff Is NOT “Your Stuff”
• [00:22:42.17]The Severance Package
• [00:25:36.22]Emma Sponsorship Mention
• [00:26:15.17]Fired for Fundraising
• And so much more. . .

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Nothing in life or academia prepares you to fire people.

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People getting called into #HR is rarely a good thing, and that’s a tragedy for the industry.

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NYou’re Fired. #DontShootTheMessenger

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Items mentioned in this episode

Here’s the Email Jack Dorsey Sent All Twitter Employees on Tuesday Morning About 336 of Them Being Laid Off

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