#146: Sorry Not Sorry

Subscribe on iTunes
Google Play
RSS Feed

Emma, Official Sponsor of the UnPodcast

In this episode of the UnPodcast, we sing! Well, only a little bit. But then we discuss some stories that got some people angry: AdBlocker Is Selling Ads, Samsung has some issues with phones not exploding, Instagram Catfishing, A Radio DJ is NOT EVEN Sorry, and Facebook Garage Sales. All this and not a single thing more (except the other stuff)!
https://youtu.be/
Click to Watch

Click to Listen

Other topics include:

• [00:00:00.00]Emma Sponsorship Mention
• [00:00:34.27]Slightly Off-Key
• [00:04:30.29]Episode Overview
• [00:05:02.06]Emma Sponsorship Mention
• [00:06:02.14]Ad Not So Much Blocking
• [00:11:35.04]Books and Movies
• [00:19:12.08]Sorry About That Whole Exploding Phone Thing
• [00:22:22.29]Insta-Catfished for a Good Cause
• [00:26:28.05]He’s Not Even Sorry
• [00:30:00.08]Facebook Goes Full-On Garage Sale
• And so much more…

Tweet This

Is book reading better on a tablet or physical form?

Powered By the Tweet This Plugin

Tweet This

Does 97% really only equal “some” @SamsungUS?

Powered By the Tweet This Plugin

Tweet This

Shock only works if you really get people thinking.

Powered By the Tweet This Plugin

Tweet This

Never compare your life to someone’s highlights.

Powered By the Tweet This Plugin

Tweet This

There’s two types of people: People who buy and sell from CraigsList and People Who Don’t.

Powered By the Tweet This Plugin

Tweet This

Items Mentioned In This Episode

• AdBlock Plus Goes Into The Business Of Selling Ads: Wait, What?
• Samsung U.S. President: Sorry About That Whole Exploding Note 7 Battery Thing; New Phones Coming 9/21
• Who Is Louise Delage? The Troubling Truth Behind an Overnight Instagram Success
• ‘I will not be apologizing,’ says Joel North After Twitter Tangle
• Facebook Rolls out ‘Marketplace’ on Mobile for Buying & Selling

from UnMarketing http://bit.ly/2eLpFtM
via IFTTT

#145: Who Do You Trust

Subscribe on iTunes
Google Play
RSS Feed

Emma, Official Sponsor of the UnPodcast

In this episode of the UnPodcast, we talk about trust. How you get it, how you lose it, and why it’s so important.

Click to Watch

Click to Listen

Other topics include:

• [00:00:00.00]Emma Sponsorship Mention
• [00:00:32.20]Happy Almost Halloween
• [00:05:04.22]Emma Sponsorship Mention
• [00:05:41.24]Refugees and Skittles
• [00:08:51.05]Wells Fargo Fraud
• [00:13:19.16]How Important Is Trust
• [00:16:30.25]Emma Sponsorship Mention
• [00:17:41.17]PetSmart’s Cue-Pon
• [00:23:09.15]A Car for Women
• [00:27:47.23]Made Up Word of the Week: Swagnificent
• [00:30:06.27]Listener Question of the Week: “How do you most effectively gain the trust of a small business owner who has a a chip on their shoulder toward the concept of local advertising?”
• And so much more…

Tweet This

If it’s practically free, how do you NOT buy a giant inflatable Halloween yard decoration?

Powered By the Tweet This Plugin

Tweet This

In business, pressure always comes from the top down. You can’t blame low-level employees.

Powered By the Tweet This Plugin

Tweet This

If you want a person’s money, whether you’re a bank or other business, you have to have their trust.

Powered By the Tweet This Plugin

Tweet This

Who’s worse: the company that prduces a bad coupon or the customer who takes advantage of it?

Powered By the Tweet This Plugin

Tweet This

Well, @Cosmopolitan… You need to do better. #SEATMii

Powered By the Tweet This Plugin

Tweet This

Items Mentioned In This Episode

• Donald Trump Jr.’s Defense of His Skittles Tweet Still Doesn’t Make Sense
• Wells Fargo CEO Blames Multimillion-Dollar Fraud On The Lowest-Level Employees
• Senator Elizabeth Warren Grills Wells Fargo CEO
• PetSmart Takes Part In T-Mobile Tuesdays, Forgets To Limit Freebie To T-Mobile Customers
• A Car for Women? Cosmopolitan and SEAT Under Fire for New Vehicle
• 
  
  
  from UnMarketing http://bit.ly/2eie8m2
  via IFTTT

#144: Emma Always Has Tissues

Subscribe on iTunes
Google Play
RSS Feed

Emma, Official Sponsor of the UnPodcast

In this episode of the UnPodcast, we are sick… but not in the offensive way. While sniffling,w e discuss our newest oldest book, what happens when CSRs don’t have competent disinterest, Instagram’s new approach to safety, and a couple of interesting developments over at Amazon. We also have another made up word and TWO listener questions. All this and absolutely nothing more.

Click to Watch

Click to Listen

Other topics include:

• [00:00:00.00]Emma Sponsorship Mention
• [00:00:33.01]Sniffing? Not Acceptable.
• [00:03:08.14]Emma Sponsorship Mention
• [00:03:43.11]The Newest Oldest Book Is Out
• [00:06:52.18]Here’s Something Different: Traveling Made Me Angry
• [00:15:01.27]Emma Sponsorship Mention
• [00:15:29.05]Instagram Keeping It Safe, Sort Of
• [00:21:17.09]Amazon As a Product Search Engine
• [00:25:02.23]A Great New Podcast Idea
• [00:25:38.28]Incentivized Reviews
• [00:28:17.26]Made Up Word of the Week: Microwarmable
• [00:29:51.06]Listener Question: What do you think is an acceptable turnaround time for a customer question (and also, what are your thoughts on beard butter)?
• And so much more…

Tweet This

This story about sick sniffing explains so much about @UnAlison.

Powered By the Tweet This Plugin

Tweet This

Everything is changed and nothing is different.

Powered By the Tweet This Plugin

Tweet This

I was literally trapped in an episode of Seinfeld.

Powered By the Tweet This Plugin

Tweet This

Sometimes, I don’t want you to care; I just want competent disinterest.

Powered By the Tweet This Plugin

Tweet This

Spend the money making a better product and the good reviews will come.

Powered By the Tweet This Plugin

Tweet This

Items Mentioned In This Episode

• UnMarketing: Everything Has Changed and Nothing Is Different
• Instagram tackles online abuse, bullying with new text filters
• Amazon bans incentivized reviews tied to free or discounted products
• More Than 50% of Shoppers Turn First to Amazon in Product Search
• Beard Butter
• 
  
  
  from UnMarketing http://bit.ly/2erpcz0
  via IFTTT

#143: All Things Bright and Terrible

Subscribe on iTunes
Google Play
RSS Feed

Emma, Official Sponsor of the UnPodcast

In this episode of the UnPodcast, we discuss stories about some really terrible moves by companies. A terrible lead generator, a terrible management article idea, a good move to stop terrible mobile ads, the worst customer complaint response in the history of mankind, and we follow up on a story about a lawsuit that stemmed form a negative Yelp! review. There’s a made-up word of the week and a listener question (about tattoos!) in there as well. All this and absolutely nothing more!

Click to Watch

Click to Listen

Other topics include:

• [00:00:00.00]Emma Sponsorship Mention
• [00:00:31.13]Comfy Cozy
• [00:02:08.24]The Terrible Summary
• [00:02:44.15]Emma Sponsorship Mention
• [00:03:04.09]Terrible SearchQuant
• [00:07:52.00]Willy Wonka (Not Terrible)
• [00:13:13.14]Emma Sponsorship Mention
• [00:13:53.20]Terrible Mobile Ads
• [00:17:09.19]Terribly Brutal
• [00:20:36.02]She said WHAT?!?!?!?
• [00:26:16.24]A Terrible Lawsuit
• [00:27:52.23]Made-Up Word of the Week: Glamping
• [00:29:27.25]Question of the Week: As somebody with a background in HR, and has bad ass tattoos, what do you think about tattoos in the business world?
• And so much more…

Tweet This

Automation is the death of social… still.

Powered By the Tweet This Plugin

Tweet This

I’m not feeling #BrutallyRefreshed after that Sprite.

Powered By the Tweet This Plugin

Tweet This

I wonder if they’ll change their name from “Best Western” to “We’re Trying Sort of Western.”

Powered By the Tweet This Plugin

Tweet This

We’re just going to BLEEP this whole episode.

Powered By the Tweet This Plugin

Tweet This

Items Mentioned In This Episode

• SearchQuant
• What If You Managed Like Willy Wonka?
• Google Knows How Much You Hate Getting Giant Pop-Up Ads On Your Phone
• Sprite’s #BrutallyRefreshing Ads Were Brutally Sexist
• Best Western Under Fire for Offensive Social Media Post
• Petsitter Loses $1 Million Lawsuit Over Negative Yelp Review

from UnMarketing http://bit.ly/2dK46Nt
via IFTTT