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In this episode of the UnPodcast, we have a couple of great stories… to start with… then things take a turn. We talk about Chewy pet food doing customer service really right; Alison’s Endy mattress story; Facebook targeting ads that bait; the dangers of unsustainable restaurant delivery; Yelp’s got a stupid policy that hurts everybody; and a hotel that charges for negative reviews. All this and more!
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Other topics include:
- [00:00:00.00]Intro
- [00:00:27.23]A Frosty January
- [00:01:02.11]Doggy Aaaaawwwwwws
- [00:03:49.17]Endy Doing It Right
- [00:08:22.15]No Facebaiting
- [00:10:05.07]No Restaurant For The Lazy
- [00:16:02.12]Don’t Yelp, Don’t Tell
- [00:18:50.25]Negative Review? That’ll Be $350
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Tweet ThisMentioned In This Episode
- Couple Receives Dog Food Days After Losing Pups. Request For Refund Was Met With Unbelievable Action
- Love What Matters
- Endy
- Facebook Will Soon Demote Posts That Beg for Likes, Comments, and Shares
- Building a Restaurant Business on the Shoulders of the Delivery Industry Is a Recipe for Failure
- Yelp’s ‘Don’t Ask’ Policy Is Bad For Everyone… Including Yelp
from UnMarketing http://bit.ly/2EP3yhu
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